The most frequently asked questions from our customers

If you have any questions that are not answers, don't hesitate to send us a message on the contacts us page

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What is StarMintz?

StarMintz is a UK based company that specialise in sugar-free teeth aligner mints.

How do StarMintz work?

StarMintz work by dispersing any trapped air in a users aligners. When aligners are fully seated in the correct position, the movement speed of the users teeth increases which means less time is needed to achieve the perfect smile.

Are StarMintz safe for teeth aligners?

Yes, StarMintz are completely safe to use with teeth aligners. Our mints are specifically formulated to be compatible with aligners and won't interfere with their functionality.

Are StarMintz sugar free?

Yes, StarMintz are sugar-free. We use xylitol as a sweetener, which not only provides a great taste but also helps promote oral health by reducing the risk of tooth decay.

How many mints can I eat per day?

We recommend enjoying 1-2 StarMintz after meals or as desired to freshen your breath and clean your aligners. Remember to maintain a balanced diet and practice good oral hygiene along with using StarMintz.

Can I consume StarMintz if I don't have aligners?

Absolutely! While StarMintz are designed with teeth aligner users in mind, anyone can enjoy their refreshing taste and the benefits of xylitol. They make a great sugar-free mint option for anyone concerned about their oral health.

Do you ship outside the UK?

Currently, we only ship within the UK. We are working on expanding our shipping options, so stay tuned for updates.

What is your shipping policy?

We strive to process and ship all orders within 48 hours of receiving them. Shipping within the UK typically takes 2-3 days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If you have any issues with your StarMintz, please contact our customer support within 24 hours of receiving your order, and we'll be happy to assist you.

How can I contact StarMintz customer support?

  • You can reach our customer support team by emailing us at We are here to answer any questions you may have and provide assistance.