Privacy policy
This Privacy Policy explains how StarMintz (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from starmintz.co.uk (the “Site”).
Contact Us
If you have any questions about this policy, your data, or how we handle your information, please get in touch:
📧 linford@starmintz.co.uk
Information We Collect
We collect certain types of information to help us provide and improve your experience on our website:
1. Device Information
• Purpose: To make sure our website loads correctly and to understand how visitors use it.
• Data collected: IP address, browser type, time zone, and how you interact with the Site.
• Collected automatically through cookies, log files, and analytics tools.
• Shared with: Our website provider, Shopify.
2. Order Information
• Purpose: To process and deliver your order, communicate with you, and prevent fraud.
• Data collected: Name, billing and shipping address, payment details, email, and phone number.
• Shared with: Shopify (our secure payment and store platform).
3. Customer Support Information
• Purpose: To provide customer service and resolve any issues.
• Data collected: Any details you share when contacting us (e.g., name, email, order details).
How We Use Your Information
We use your personal information to:
• Process and fulfil your orders.
• Communicate with you about your purchase.
• Improve our website and services.
• Send relevant product updates or offers (only if you’ve opted in).
Sharing Your Information
We only share your data with trusted service providers that help us run our business, such as:
• Shopify (for online store and payments).
• Google Analytics (for website analytics).
We may also share information to comply with legal obligations or to protect our rights.
You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy
Cookies
Cookies are small text files used to improve your browsing experience. They help remember your preferences and allow us to understand how our website is used.
You can control or delete cookies at any time through your browser settings. Please note that disabling cookies may affect how our website functions.
For more information about cookies, visit: www.allaboutcookies.org
Your Rights (UK & EU Residents)
Under GDPR, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
To exercise any of these rights, please contact us at linford@starmintz.co.uk.
If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at:
🔗 https://ico.org.uk/make-a-complaint/
Data Retention
We keep your personal information only as long as necessary to fulfil the purposes outlined above — for example, to complete your order or meet legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect new laws, regulations, or improvements to our practices.
The latest version will always be available on this page.
Summary
We take your privacy seriously and only collect what’s necessary to provide the best experience possible.
Your data is secure, never sold, and only shared with trusted providers to deliver your order safely.
